GENERAL DETAILS

Shipping to Spain 

  • Approximate delivery times: 2 to 4 business days.
  • Orders under €75: €3.90 shipping; 2,90€ pickup point.

Shipments to the Balearic Islands and Canary Islands

  • Approximate delivery times: 6 to 8 business days.
  • Orders under €75: €6.90 shipping.
  • You must provide your ID number during checkout.
  • Orders over €150 may be subject to taxes or duties.

International shipping

  • Europe: 6 to 8 business days.
  • Rest of the world: 8 to 10 business days.

Pre-order products are shipped on the estimated date or within the estimated period indicated on their product page; the time frames on this page are counted from that shipment.

CUSTOM COSTS

Orders shipped outside the European Union may be subject to import duties and taxes. Before confirming your order, you will see how they apply in your country: (1) included in the price, you pay nothing more upon receipt; (2) charged at checkout as a separate line, you pay them in advance for your own account and you will not have to pay anything more at destination; or (3) payable at destination, the carrier will collect them from you upon delivery of your order. You will find the details in clause 4 of the Conditions of Purchase.


Important customs information

  • Mexico: limit of 10 items per order. Orders exceeding this number cannot be delivered.
  • We do not ship to the following countries: Belarus, Guatemala, India, Indonesia, Kazakhstan, Kuwait, Lebanon, Mauritius, Moldova, Nigeria, New Zealand, French Polynesia, Serbia, Ukraine, Israel, Afghanistan, Algeria, Syria, Yemen, Cuba, Iran, Libya, North Korea.
  • For Mexico and the US: the recipient's ID number must be included to avoid delays or customs issues.
  • United States: shipping with duties and taxes included (DDP) is only available for the 50 states. Orders destined for United States territories (Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands) are shipped using a different shipping method and may be subject to the applicable import duties and taxes, which are borne by the recipient.

DELAYS, CANCELLATIONS, AND SPECIAL CONDITIONS

  • During collections, Black Friday and Christmas, high demand concentrated in a few days may cause shipping delays.
  • TwoJeys is not responsible for delivery errors when the address provided at the time of payment is incorrect or incomplete.
  • We prepare orders quickly, so it may not be possible to process a cancellation request before shipment. In that case, you may return the order in accordance with the Exchanges, Returns and Withdrawal Policy. Pre-orders may be canceled at any time before shipment.
  • All transit times are approximate and may vary, especially during periods of high demand. They should not be interpreted as exact delivery dates.
  • All orders are shipped from Spain.
  • Two Jeys always strives to offer the best possible international shipping service, but in exceptional cases beyond our control, an order could be canceled. In such cases, the customer will be notified within 24 business hours and a refund will be issued using the same payment method.

TRACKING AND CONTACT

You can track your order using the tracking number you will receive in your email.
If you have any questions about shipping or customs, please write to us at hello@vexqilnaruza.live, indicating your name and order number.

WHERE DO WE SHIP?

Following, the list of countries in which we are providing our items. Shipping costs are calculated automatically according to the destination during the purchase process.

Andorra

Standard shipping 10.90€
Free shipping from 100€
Delivery: 3-4 days

Australia

Standard shipping 26.50A$
Free shipping from 260A$
Delivery: 4-6 days

Austria

Standard shipping 9.90€
Free shipping from 140€
Delivery: 3-4 days

Belgium

Standard shipping 5.90€
Pickup point shipping 4.90€
Free shipping from 130€
Delivery: 3-4 days

Bulgaria

Standard shipping 15.90€
Free shipping from 130€
Delivery: 6-8 days

Canada

Standard shipping CA$22.50
Free shipping from CA$230
Delivery: 4-6 days

Chile

Standard shipping 9.90€
Free shipping from 130€
Delivery: 3-6 days

China

Standard shipping 200 CNY
Free shipping from 1.200 CNY
Delivery: 4-6 days

Croatia

Standard shipping 15.90€
Free shipping from 130€
Delivery: 3-4 days

Cyprus

Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-5 days

Czech Republic

Standard shipping 610 CZK
Free shipping from 3.200 CZK
Delivery: 3-5 days

Denmark

Standard shipping kr.70
Free shipping from kr.1100.00
Delivery: 4-5 days

Estonia

Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days

Finland

Standard shipping 9.90€
Free shipping from 130€
Delivery: 4-6 days

France

Standard shipping 6.90€
Pickup point shipping 5.90€
Free shipping from 130€
Delivery: 2-3 days

Georgia

Standard shipping 75GEL
Free shipping from 390GEL
Delivery: 3-6 days

Germany

Standard shipping 5.90€
Free shipping from 130€
Delivery: 4-5 days

Greece

Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days

Hong Kong

Standard shipping $230.00
Free shipping from $1400.00
Delivery: 3-5 days

Hungary

Standard shipping Ft4300.00
Free shipping from Ft50000.00
Delivery: 4-5 days

Iceland

Standard shipping kr3600
Free shipping from kr19000
Delivery: 4-5 days

Ireland

Standard shipping 9.90€
Free shipping from 140€
Delivery: 6-7 days

Italy

Standard shipping 3.90€
Pickup point shipping 2.90€
Free shipping from 110€
Delivery: 3-4 days

Japan

Standard shipping ¥4600
Free shipping from ¥28000
Delivery: 3-4 days

Latvia

Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days

Lithuania

Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days

Luxembourg

Standard shipping 9.90€
Pickup point shipping 8.90€
Free shipping from 140€
Delivery: 3-4 days

Malta

Standard shipping 10.90€
Free shipping from 130€
Delivery: 4-6 days

Mexico

Standard shipping $200.00
Free shipping from $3000.00
Delivery: 5-7 days

Monaco

Standard shipping 25€
Free shipping from 130€
Delivery: 3-5 days

Netherlands

Standard shipping 7.90€
Pickup point shipping 6.90€
Free shipping from 120€
Delivery: 3-5 days

New Zeland

Standard shipping $50
Free shipping from $290
Delivery: 4-5 days

Norway

Standard shipping 25€
Free shipping from 130€
Delivery: 3-5 days

Poland

Standard shipping zł15.00
Pickup point shipping zł14.00
Free shipping from zł500.00
Delivery: 3-5 days

Portugal

Standard shipping 3.90€
Pickup point shipping 2.90€
Free shipping from 110€
Delivery: 48h-72h

Qatar

Standard shipping 110ر.ق
Free shipping from ر.ق640.00
Delivery: 3-5 days

Romania

Standard shipping Lei80.00
Free shipping from Lei650.00
Delivery: 4-6 days

Slovakia

Standard shipping 10.90€
Free shipping from 110€
Delivery: 4-5 days

Slovenia

Standard shipping 10.90€
Free shipping from 110€
Delivery: 4-5 days

South Korea

Standard shipping 43.000 KRW
Free shipping from 250.000 KRW
Delivery: 3-5 days

Spain

Standard shipping 3.90€
Pickup point shipping 2.90€
Free shipping from 75€
Delivery: 24h-48h

Balearic Islands

Standard shipping 3.90€
Free shipping from 75€
Delivery: 48h-72h

Canary Islands

Standard shipping 6.90€
Free shipping from 75€
Delivery: 3-4 days

Sweden

Standard shipping kr110.00
Free shipping from kr1500.00
Delivery: 5-7 days

Switzerland

Standard shipping CHF14.40
Free shipping from CHF140.00
Delivery: 5-7 days

Taiwan

Standard shipping $920.00
Free shipping from $5500.00
Delivery: 5-7 days

United Arab Emirates

Standard shipping د.إ110.00
Free shipping from د.إ 640.00
Delivery: 3-4 days

United Kingdom

Standard shipping £8.30
Free shipping from £110
Delivery: 3-5 days

United States

Standard shipping 10$
Free shipping from 170$
Delivery: 3-5 days

Rest of the World

Standard shipping €25